PRIVACY POLICY

1. General Provisions

1.1. This Privacy Policy ("Policy") describes what personal data the BetMaster platform (betmaster.game) collects and processes, for what purposes, on what legal grounds, and how it is protected.

1.2. The data operator is Betmaster Team — the person managing and administering the betmaster.game platform. Contact address: support@betmaster.game.

1.3. By using the Service, creating an account, installing the browser extension, or making a payment, the User confirms that they have read this Policy and accept its terms.

1.4. If the User does not agree with the terms of this Policy, they must stop using the Service.

2. What Data We Collect

2.1. Data provided directly by the User:

• email address (upon account registration);
• support inquiry data (correspondence content, issue description);
• cryptocurrency wallet address — where applicable in the event of a refund.

2.2. Data collected automatically during use of the Service:

• technical information about the browser and operating system (type, version);
• IP address;
• extension session data (launch time, feature usage — without recording any gaming content);
• errors and failures recorded in extension logs.

2.3. Data we do NOT collect:

• card contents, bets, hand results, or gaming history on the casino side;
• User casino authentication data (login, password, casino session token);
• payment details, bank cards, or other financial data — payment is accepted exclusively in cryptocurrency via external payment services;
• biometric data, passport data, or identity documents.

3. Purposes and Legal Grounds for Processing

We process data for the following purposes: account registration and maintenance, providing access to the Service, payment processing and subscription management, technical support, security and fraud prevention, improvement of the Service based on aggregated statistics, and sending notifications about Service changes.

We do not use User personal data for third-party advertising, advertising profiling, or data sales.

4. Transfer of Data to Third Parties

4.1. We do not sell or transfer User personal data to third parties for commercial purposes.

4.2. Data may be transferred in the following limited cases:

• Payment services: when processing cryptocurrency payments — only to the extent necessary to complete the transaction.
• Technical providers: hosting, cloud storage, and analytics services (in anonymised or aggregated form) necessary for the operation of the Service.
• As required by law: upon a lawful request from a government authority, court, or law enforcement body.

4.3. BetMaster is not affiliated with, partnered with, or a representative of Cloudbet, Evolution, or any other casino or gaming provider. No User data is transferred to those organisations.

5. Data Retention

We aim to retain data only for as long as necessary for the purposes of its processing. Following discontinuation of use of the Service, data may be deleted or anonymised at the Administration's discretion, unless otherwise required by applicable law.

6. Data Security

6.1. We apply technical and organisational measures to protect Users' personal data: encryption in transit (TLS), restricted data access, and authorisation controls.

6.2. The User is solely responsible for keeping their BetMaster account credentials secure and for the security of their device.

6.3. We do not have access to the User's casino accounts, gaming balance, bets, or game history. The browser extension operates locally on the User's device.

7. Data-Related Enquiries

For questions related to your personal data — clarification, correction, or deletion — you may contact us at support@betmaster.game. We will consider your request within a reasonable timeframe.

8. Cookies and Tracking

8.1. The betmaster.game website may use technical cookies necessary for the website to function (authentication, session).

8.2. Analytical or advertising cookies are used only with the User's consent, where required by the law of the applicable jurisdiction.

8.3. The BetMaster browser extension does not set cookies in the casino browser and does not track User actions outside the BetMaster Service.

9. Minors

The Service is not intended for persons who have not reached the minimum age required to participate in gambling under the law applicable to the User. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.

10. Changes to the Privacy Policy

We may update this Policy. An updated version takes effect from the date of publication on the Website. For material changes, we will notify Users at the email address provided at registration. Continued use of the Service after publication constitutes acceptance of the updated Policy.

11. Governing Law

This Policy is governed by the generally accepted principles of international commercial law. All disputes related to the processing of personal data shall be resolved in accordance with the dispute resolution section set out in the Terms and Conditions of the Service.

12. Contact

Operator: Betmaster Team (administrator of the betmaster.game platform)

For all questions related to the processing of personal data: support@betmaster.game